Terms and conditions

Effective from 1st January 2021. Please note these ‘Terms and Conditions’ may be subject to change without notice.

Booking

• Before booking onto the course, please ensure you have read the course content,  to ensure the course will meet your training needs and that you are able  to meet pre-requisites, where stated.
• Upon  receipt of your booking form, and subsequent payment your place(s) will be  confirmed.

Invoicing and payment

• Course  fees are payable upon booking.
• Invoices  will be sent via email to the name and address provided on the booking form and must be paid within 30 days of the invoice date or not later than 7 working day prior to the start of the course, whichever date occurs soonest (the “due date”).
• Payment  must be made in pounds Sterling by BACS or PayPal

Course attendance and certification

• Candidates  will receive joining instructions via email to the email address provided on the booking form.
• It  is the responsibility of the individual completing the course registration/booking form to ensure joining instructions are received by the candidate. Instructions will be sent via email to the email address provided on the booking form.
• If the joining instructions are not received, it is the responsibility of the individual who completed the course registration/booking form to contact Animal Healing Therapies to arrange for them to be reissued.
• Failure to attend the course will result in the full cost being incurred.
• We  will send all correspondence primarily via email to the email address provided on the booking form. If alternative details are received after the booking form has been submitted, they will supersede the original details and all future correspondence will be sent to the new address.
• It may be necessary, for reasons beyond the control of Animal Healing Therapies,  to change the content and timing of the programme, the date, the venue or the tutor.

Cancellations and Amendments

• All  requests for cancellations and/or transfers must be received in writing.
• Changes  will become effective on the date of written confirmation being received.
• The  appropriate cancellation charge will apply based on the cost of your booking, as shown below.
      *excluding extenuating circumstances which will be charged at Animal Healing Therapies' discretion. 

Calendar days’ notice before the start date of the course

Refund applicable

 29 calendar days or more - Full refund 

 Between 15 and 28  calendar days (inclusive) - 50% refund 

 Between 1 and 14  calendar days (inclusive) - No refund will be   given

 Failure to attend - Treated as late   cancellation and no refund given

In  the event of an individual named on the booking form cannot attend, we  will accept substitution of another delegate on the condition that written  notification of the substitution has been received by us prior to the course.

• In the event of there being insufficient numbers booked onto a course  Animal Healing Therapies reserves the right to cancel or postpone the course.
• In the event of cancellation of a course by Animal Healing Therapies, we  will endeavor to inform all participants a week before the course is due to take place, although please be aware that this is not always possible.  All course fees paid will be reimbursed in full. Animal Healing Therapies shall not accept liability for any consequential loss and shall have no liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

Entire Agreement

These terms and conditions, together with the current Animal Healing Therapies'website prices, course details and contact details, set out the whole of our agreement relating to the supply of the course and associated materials and services to you.